Privacy Policy
Last updated: April 21, 2026
This Privacy Policy explains how Alienzone (“we”, “us”) collects, uses, shares, and protects your personal information when you use alienzone.io, app.alienzone.io, and related services (the “Service”).
1. Information we collect
Information you provide
- Account data: email address, username, and optional profile information.
- Wallet data: public wallet address when you connect a self-custodial wallet. We never store private keys or seed phrases.
- Communications: messages you send us through support channels.
Information collected automatically
- Device & usage data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
- Cookies & similar technologies: used to keep you signed in, remember preferences, and measure performance.
- Gameplay data: actions performed in-game, progress, and transactions necessary to operate the Service.
2. How we use your information
- Provide, maintain, and improve the Service;
- Authenticate users and secure accounts;
- Process in-game transactions and NFT interactions;
- Communicate updates, security alerts, and support responses;
- Detect, prevent, and investigate fraud, abuse, or violations of our Terms;
- Comply with legal obligations.
3. Legal bases (GDPR / EEA users)
If you are in the European Economic Area, United Kingdom, or Switzerland, we process your personal data on the following legal bases:
- Contract: to provide the Service you requested;
- Legitimate interests: to secure the Service, prevent fraud, and improve our product;
- Consent: for optional marketing communications and non-essential cookies;
- Legal obligation: when required by applicable law.
4. Sharing
We share personal data only in the following cases:
- Service providers (hosting, analytics, email delivery) under written contracts that limit their use of your data.
- Blockchain networks: on-chain transactions are public by design and cannot be deleted or modified.
- Legal compliance: when required by law, court order, or to protect the rights, safety, or property of Alienzone or others.
- Corporate transactions: in connection with a merger, acquisition, or asset sale, subject to this Policy.
We do not sell your personal information.
5. International transfers
We operate globally. When we transfer data outside the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses.
6. Retention
We retain personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. On-chain data is retained indefinitely by its nature.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Access a copy of your personal data;
- Correct inaccurate information;
- Request deletion of off-chain personal data;
- Restrict or object to processing;
- Receive your data in a portable format;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with your local data-protection authority (EEA/UK).
California residents (CCPA/CPRA): you have the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. Alienzone does not sell your data. To exercise any right, email team@alienzone.io.
8. Children
The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with information, contact us and we will delete it.
9. AI training opt-out
We do not use your personal information to train AI or machine- learning models, and we prohibit third parties from scraping the Service for such purposes (see our Terms of Service and robots.txt).
10. Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure — you use the Service at your own risk.
11. Changes
We may update this Policy from time to time. Material changes will be posted on this page with a revised date.
12. Contact
Questions or requests? Email team@alienzone.io.